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E-Tenders is Changing – Updates for Business

On 15 May, eTenders changed. Training webinars providing businesses an overview of the new platform will take place between 11 May and 19 May 2023. Each webinar session will last for 2.5 hours.

You will still be able to access the platform through the current eTenders address.

Places on these webinars will be limited. However, suppliers who are unable to attend the webinars live will be able to watch recordings on You can register for these webinars using the links below:

All those who are interested in attending the webinars must individually register for their space thus spaces will be on a first come, first served basis. It would be important to note that spaces cannot be block booked and any duplicate names will be removed from the allocation of spaces.

Details of the webinar content and user manuals will be forwarded in advance of the sessions. WebEx invitations will be sent on the morning of the sessions to the email addresses registered on Eventbrite.

There will also be a number of supports available to you in the form of how-to videos and training manuals.

  • If you are an Economic Operator (EO) user, you can view your user guide here.
  • If you are an EO administrator, you can view your user guide here.
  • If you are a Contracting Authority Procurement Officer, you can view your user guide here.
  • If you are a Contracting Authority Procurement Coordinator, you can view your user guide here.
  • You can read what the roles on the updated eTenders are here. You can also view the updated terminology for eTenders here.

You can also access the User Manual for Suppliers (password protected) here. The password will be circulated to training attendees in advance of training sessions and manuals will then be available on the new eTenders Platform from Go-Live.

You can find out more information about eTenders by reading on below.

What to expect upon first login – data migration and setting up of business alerts

Due to issue with the migration of data, a pragmatic was taken to prioritising data. Essential data was brought over to the new system, consisting of basic user and organisational information. You will have to update some details, as well as adding some additional information, upon first login.

It is important to note that CPV codes have not been migrated to the new platform – consequently, businesses should prioritise updating their information and update their information to ensure that they receive business alerts. Guidance on how to do that is available in the first login guide below.

Some cleaning up of data had to occur during the migration of that data, as some characters are unsupported for security reasons on the new platform. The characters &, %, <, > are no longer supported on the platform. If those characters were in organisation names or user names, those will have changed (i.e. ‘&’ will have changed to ‘and’).

No documents have been migrated to the new platform, and businesses will have to recreate their evidence repository over time.

Information on new competitions

Businesses will have the week from 15 to 22 May to update their information. We encourage business to prioritise updating their information during this week, especially CPV codes to get alerts so they do not miss out on any opportunities to sell to Government.

Contracting authorities have been asked to hold off on publishing new competitions until 22nd May.

From 22 May, all new competitions will be published on the new platform. The existing platform will only be used to complete old competitions, and to access historical data.